My podcast listeners will remember I made reference recently to a collection of quotations from Mark Twain, perhaps the most beloved of all American writers. Although he was a masterful storyteller and social critic, he is perhaps best known for his quippy one-liners and witticisms. He knew better than most that truth gets through hard skulls better when accompanied by a bit of humor. We all (well, most of us) instinctively are inclined to laugh at ourselves; when we give ourselves a chance, we may motivate ourselves to grow.
More from The Corporate Coach. (It’s amazing what you learn when you read books instead of watching TV. Just saying.) James Miller actually encourages his sales people to not only go on late afternoon sales calls (traditionally labeled “waste of time” by management), but to pray for rain. He says that when total strangers on your doorstep, soaking wet, looking for someone to talk to about their product, the strangers frequently get warm receptions, hot coffee, and big deals.